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Certificate in Sales Administration

A certificate in Sales Administration provides students with knowledge, skills, and abilities that support career development in sales administration. The service industry is one of the nation’s fastest growing areas. With many professionals retiring in the next five to 10 years, the employment forecast for sales professionals is promising. This certificate prepares students for careers in professional sales, with curriculum focusing on sales techniques, data analysis, technology, consumer behavior, ethics, communication, customer service, presentations and proposals. Students can select one course based on their professional interests that encompass general sales, hospitality, or sports. They will also have opportunities to practice new techniques in class, and then transfer those acquired competencies in the workplace or job interview.

18 Credits

Choose one of the following two courses:

Data Visualization

Information Technology Policy and Strategy

Choose one of the following three courses:

Power and Negotiation

Customer Relations in the Hospitality Industry

OR

Sales in Sports

Sales Administration Certificate Required Courses

Customer Service Workshop

Fundamentals of Ethical Sales Techniques

Principles of Management

Introduction to Sales Force Management

Consumer Behavior

Effective Sales Presentations and Proposals

This information applies to students who enter this degree program during the 2024-2025 Academic Year. If you entered this degree program before the Fall 2023 semester, please refer to the academic catalog for the year you began your degree program.